Retail Assistants

Retail Assistant – Rick Stein Great food. Genuine hospitality. A place to grow. Earn up to £13.90 an hour, including tips.

At Rick Stein, we’re passionate about fresh seafood, quality ingredients, and sharing our love of food with every guest — whether they’re dining with us or visiting our delicatessen or our gift shop. We’re now looking for an enthusiastic and customer-focused Retail Assistant to join our team.

If you enjoy talking to people, love great food, and take pride in delivering warm, knowledgeable service, we’d love to hear from you.

• Welcoming customers into the delicatessen and creating a friendly, memorable experience
• Sharing knowledge about our products, from fresh seafood to sauces, wines, and gift items
• Making thoughtful recommendations and helping customers find the perfect purchase
• Operating tills and handling transactions accurately
• Maintaining high standards of presentation, cleanliness, and stock rotation
• Replenishing displays and ensuring shelves are well stocked
• Supporting deliveries and stock organisation
• Upholding the quality and service standards that define the Rick Stein brand

• A warm, positive attitude and natural customer service skills
• Retail or hospitality experience
• An interest in food, drink, and quality produce
• Confidence talking to customers and recommending products
• A reliable team player who enjoys working in a busy environment
• Pride in presentation and attention to detail

• Competitive pay
• Free staff meals and generous discounts across Rick Stein Restaurants, Rooms, and Shops
• Ongoing training and development, including product knowledge and customer service skills
• Opportunities to progress within a respected hospitality group
• A supportive, inclusive team culture
• Extra holiday allowance for length of service – up to 5 additional days after 5 years
• Access to discounts on hundreds of retailers, health, entertainment, travel & more

If you’re passionate about food, enjoy helping people, and want to be part of a brand known for quality and genuine hospitality, apply now and start your journey with Rick Stein.

Stein’s Deli is stocked ceiling‑high with our homemade jams, chutneys, relishes, spice mixes and oils, all made to Rick’s recipes. There are freshly baked goods including pasties, breads & pastries, all handmade and produced by us in Padstow.