Customer Team Member

Customer Team Member

Location:

Bridge Road, Kyle of Lochalsh, IV40 8BH

Pay: £13.04 per hour

Contract:

24 hours per week + regular overtime, permanent contract, part time

Working pattern: 6am-12pm, including weekends. The role includes working in our in-store bakery.

Full, paid training provided.

• Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co‑op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience.
• Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members.
• Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
• Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together.
• Support your local community – get involved in all kinds of activities and events.

• A genuine care for the needs of customers and members.
• Great people skills, with the ability to build positive relationships with customers and colleagues.
• A positive approach to change and problem solving.
• The flexibility to work a range of different shifts.

• 30% discount on all Co‑op products in-store plus 10% discount on all other brands.
• A pension scheme with up to 10% employer contributions.
• Stream – a money‑management app giving you access to a percentage of your pay as you earn it.
• 31 days of holiday (including bank holidays, pro rata for part‑time colleagues).
• Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
• 24/7 employee assistance service.
• Full, paid training and dedicated support for your personal development and career progression.
• Rotas shared three weeks in advance and accessible on your phone.
• Cycle‑to‑work scheme.