Customer Team Member

Customer Team Member

Location:

Redmayne Road, Kirkby Stephen, CA17 4RL

Pay: £13.04 per hour

Contract:

15 hours per week + regular overtime, permanent, part-time

Working pattern: 6am to 2pm, with flexible availability across the week to include at least 1 weekend shift. We’re happy to discuss additional availability further at interview.

We’re looking for Customer Team Members to join our team at Co‑op, playing a key role in delivering friendly, helpful service in your local Co‑op store.

You’ll help keep our shelves stocked and support sales, making sure customers can find what they need. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll promote Co‑op membership, helping more customers enjoy the benefits of our unique business.

• Support the day‑to‑day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands‑on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co‑op Membership and support your local community

• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

At Co‑op, we’re owned by our members. So when you join us, you’re not just taking a job; you’re joining a movement. We want this to be a place where you can thrive, so you’ll also receive:

• Full training and career development resources
• 30% discount on all Co‑op products in store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (pro rata, including bank holidays)
• 24/7 access to GP appointments, and colleague support programme
• Cycle‑to‑work scheme
• Market‑leading policies to help you through life's big moments

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.