Customer Team Member

Customer Team Member

Location:

45 Spa Road, Hockley, SS5 4BE

Pay: £13.04 per hour

Contract:

12 hours per week + regular overtime, permanent contract, part time

Working pattern: 5pm to 11pm shifts, with flexible availability across the week to include at least 1 weekend shift. We’re happy to discuss additional availability further at interview.

Full, paid training provided.

We’re looking for Customer Team Members to join our team at Co‑op and play a key role in delivering friendly, helpful service in your local Co‑op store. As a Customer Team Member, you’ll work as part of a friendly team in a fast‑moving Co‑op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery.

Whatever the day brings, you'll play a key role in making life easier for our customers.

• Support the day‑to‑day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands‑on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co‑op Membership and support your local community

• Must be aged 18 or over
• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

• Full training and career development resources
• 30% discount on all Co‑op products in store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part‑time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Cycle‑to‑work scheme
• Market‑leading policies to help you through life's big moments

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.