Customer Team Leader

Customer Team Leader

Location:

60 Perth Road, Scone, PH2 6JL

Pay: £14.48 per hour

Contract:

16 hours per week + regular overtime, permanent contract, part time

Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. We’re happy to discuss your availability further at interview.

30% colleague member discount in store.

Required age
:
You must be aged 18+ to authorise age‑related sales.

Join us as a Customer Team Leader and take the next step toward managing your own store.

You’ll keep our shelves stocked, support sales, help us offer more choice and new services. You’ll be a familiar face in the community, connecting with customers, charities, and driving the growth of Co‑op membership.

• Own the day‑to‑day running of the store by leading the team on your shift
• Motivate, coach and support your team to deliver great service and efficient operations
• Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co‑op through community engagement and membership growth

We only ask for the minimum criteria. To thrive here, you need to bring:

• Passion for people and leadership
• The ability to work flexibly and lead by example
• Skills in retail, merchandising, or team management (experience not essential)

At Co‑op, we’re owned by our members. When you join us, you’re joining a movement that puts people and communities first. You’ll receive:

• Full training and career development resources
• 30% discount on Co‑op products in store
• Flexible access to your pay as you earn it
• Up to 10% pension contributions
• 36 days of holiday (pro‑rata, including bank holidays)
• 24/7 access to GP appointments and colleague support programme
• Cycle to work scheme
• Market‑leading policies to help you through life's big moments

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

We reserve the right to remove a vacancy before the scheduled closing date.