Customer Team Leader

Location:

St Cuthbert Street, Kirkcudbright, DG6 4HZ

Pay: £14.48 per hour

Contract:

25 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (6.30am opening), afternoons, late evenings (10pm closing) with at least one weekend shift

Age requirement: 18+ to authorise age‑related sales

• Own the day‑to‑day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co‑op through community engagement and membership growth

• Passion for people and leadership
• The ability to work flexibly and lead by example
• Skills in retail, merchandising, or team management (experience not essential)

• Full training and career development resources
• 30% discount on Co‑op products in store
• Flexible access to pay as you earn it
• Up to 10% pension contributions
• 36 days of holiday (pro‑rata, including bank holidays)
• 24/7 access to GP appointments and colleague support programme
• Market‑leading policies to help you through life's big moments

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we will support you.