Assistant Shop Manager - Northfield

Position

Assistant Shop Manager – Part‑time, 21 hours a week – Scope’s Northfield shop, 850 Bristol Road South, Northfield, Birmingham B31 2NS
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• Assist in the management of the shop operations.
• Support, motivate and involve a diverse team of paid employees and volunteers.
• Actively promote Scope and its services within the community.
• Support the shop manager to drive sales and effectively manage stock, and support online selling by identifying suitable items and listing them on online platforms.
• Help the team deliver excellent customer service.
• Deputise for the shop manager in their absence.

• Proven experience in a customer‑facing role, with responsibility for supervising or leading a team within retail or other service‑based environments.
• Experience working in a target‑driven environment, with a focus on achieving sales or performance goals.
• Experience of working in a fast‑paced environment.
• A team player with a strong work ethic.
• Strong communication and interpersonal skills.
• IT literacy and numeracy skills.

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Scope shops are open every day. Some weekend and bank holiday cover is required.

• 35 days holiday.
• Pay progression at 6 months and 2 years.
• Company pension.
• Excellent training and career development.
• Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people).
• Well‑being incentives; discounted gym membership, cycle‑to‑work scheme and more.
• Long‑service awards and employee recognition awards.

Scope is a disability confident charity. We welcome applications from disabled people, people of colour and other under‑represented communities. For more information on our EDI approach see the Scope website.

We use an anonymised application process to support equality, diversity and inclusion. All applicants must submit an anonymised CV and complete a short online application form.

Scope is a Disability Confident Leader and offers an interview to eligible disabled applicants.

Click the apply button to create an account and complete your application form.