Housing Support Assistant

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Department:
Health and Social Care (Qualified and Non-Qualifie

Operation:
Sanctuary Supported Living

Closing Date: .

Requisition: 229595

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

We’reproud to be recognised as the
2025 Housing with Care Employer of the Year
– and we’re excited to welcome a new Housing Support Assistant to our vibrant service at 31, Stonebrook Way in Birmingham.

You’ll bepartofa compassionate, community-focused team choose an item,that puts people first – every single day.#Be Your Best  is more than ahashtag
– it’s our commitment to helping our people grow, thrive, and feel valued.

We’ll support you with thetools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As anot-for-profitorganisation, we reinvest in our people and our services, celebrating individuality andhelpingyouthrive both personally and professionally.

• Oversee the day-to-day running of the supported housing service to deliver an effective housing management service
• Assist with tenancy and void management to maintain occupancy levels
• Support and promote compliance with safeguarding policies and procedures
• Build positive relationships with customers and key stakeholders
• Manage supplies, furniture and equipment and keep records and filing systems up to date
• Experience delivering tenancy services
• Ability to prioritise tasks and meet deadlines
• Basic knowledge of Microsoft Office packages
• Literacy and numeracy skills equivalent to GCSE Grade C in English and Maths
• NVQ Level 2 or equivalent in a relevant area
• Ability to analyse and interpret data
• Experience using housing management systems is desirable
• Full valid driving licence and access to own vehicle required as travel is essential to the role

You deserve more than the basics. That’s why, alongside
33days’ annual leavepro rata(rising to38,including bank holidays),
occupational
sick pay
linked to length of service, and a
contributory pension scheme
, we’ve created a package to help you thrive:

• Health and wellbeingsupport
  – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements
  and
  annual leave purchase scheme
• Company-funded training
  andongoingcareer development opportunities
• Flexible working options
  and an
  inclusive culture
  where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts
  , Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.

We are only currently accepting applications from those with the right to work in the UK.

Inclusion is one of our…