Fulfilment Shift Leader
Listed on 2026-10-27
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Retail
Retail Associate/ Customer Service, Retail Sales, Retail Support
to read more about the benefits we have available for our colleagues You will be responsible for As a Shift Leader, you will be working in a fast paced retail environment where no day is the same. You will take ownership of activities by co-ordinating a team to deliver. As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback You will have a great understanding of how your team is performing and be the expert in delivering practical actions for its improvement by taking a hands on approach.
With your guidance, your area will always remain a safe place to work and shop. You will need
- You are able to role model giving great, natural customer service ensuring every customers needs are met
Be able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best - You are a clear communicator and use a variety of methods to keep the team well informed
- Be confident in taking the lead as at times you will be in charge
- You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues
- You have energy and drive to deliver beyond expectations and effectively balance priorities
- Always looking for ideas and opportunities to serve Britain's shoppers a little better everyday.
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. - Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself short, we are a place where Everyone's Welcome. We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love.
Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click .
Please note Tesco will only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country please We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
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