Wholesale Coordinator

ABOUT THE ROLE

The Bamford Collection are looking for an organised, proactive and detail-oriented Wholesale Coordinator to support the day-to-day operations of our wholesale business.

Working closely with the Account Manager and cross-functional teams, the role will ensure the efficient coordination of customer orders, supply and logistics, product information, new product launches, invoicing and customer enquiries.

With a proactive and detail-oriented approach, the Wholesale Coordinator will help maintain strong partner relationships, ensure operational accuracy and support the timely delivery of commercial priorities across the business

HOURS
: 40 hours a week, 5 days in the office, Kingham, Oxfordshire.

SALARY: £30,000 per annum

• Wholesale Operations & Customer Support
  :
  Act as a key point of contact for day-to-day wholesale enquiries, responding promptly and professionally to customer requests and ensuring issues are followed through to resolution.

• Order Management & Logistics
  :
  Coordinate wholesale orders from placement through to dispatch and delivery, working closely with warehouse and supply chain teams to meet agreed timelines.

• Stock & Supply Coordination
  :
  Monitor customer forecasts, order progress and product availability, proactively identifying and escalating any potential delays or supply issues.

• Product Information & Pricing
  :
  Maintain accurate product information, wholesale order forms and price lists, ensuring updates are communicated to partners in a timely manner.

• New Product Launches
  :
  Coordinate operational activities and deadlines for new product launches, ensuring pricing, imagery, product information and retailer documentation are completed ahead of launch.

• Invoicing & Administration
  :
  Liaise with the Accounts team to resolve invoice queries and discrepancies, maintaining accurate records and supporting efficient wholesale administration.

• Project Coordination
  :
  Support wholesale projects, partner activations and commercial initiatives, helping to ensure activities are delivered effectively and to schedule.

• Relationship Management
  :
  Build strong working relationships with internal teams and external wholesale partners, supporting the Account Manager in maintaining positive and effective partnerships.

• Previous experience in a coordination, administration, customer service or sales support role, ideally within wholesale, retail, FMCG or a similar commercial environment.

• Excellent organisational skills, with the ability to manage multiple priorities, meet deadlines and maintain a high level of accuracy.

• Strong communication and interpersonal skills, with the confidence to liaise professionally with customers, suppliers and internal stakeholders.

• A proactive approach to problem-solving, with the ability to identify issues, take ownership and follow through to resolution.

• Strong attention to detail, particularly when handling orders, pricing, product information and administrative processes.

• Good IT skills, including confidence using Microsoft Office and Excel; experience with order management or stock systems would be advantageous.

• A collaborative and flexible approach, with the ability to work effectively across different teams and brands.

• A genuine interest in the Daylesford Organic and Bamford brands, their products and their commitment to conscious living and sustainability.

Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including:

• Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.

• Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.

• Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests.

• Book any of our wellness classes, treatments
  , services or courses at

• the Daylesford cookery school with 30% off for all employees.

• Receive 60% off all Bamford skincare and 30% off apparel in-store and online.

  Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.

• Mental Health Support
  : 24-hour access to our Employee Assistance Programme through Help@Hand

• Padel Discount: (Cotswolds)

• Nationwide Gym Discounts: Various…