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Customer Service Administrator – Blackburn – £25,000 – Temporary to Permanent (9-Month Initial Contract)
Hours: 9:00am–5:00pm, Monday to Friday
We have an exciting opportunity to join this global manufacturing and supply company due to continued growth. This position is offered on a 9-month temporary contract with the opportunity to become permanent for the right candidate. They are looking for a professional, friendly and customer-focused individual with a good working knowledge of Excel.
You will be:- Processing sales orders accurately onto the in-house system
- Setting up customer accounts and delivery details on the system
- Issuing information regarding products and stock to customers
- Monitoring stock levels, order deadlines and PODs
- Liaising with warehouse and supply chain teams to coordinate orders
- Updating and maintaining data on the CRM system
- Providing technical product knowledge to customers
- Producing management reports regarding sales activity
- Contacting new and existing customers to promote product ranges and discuss their requirements
- A hardworking, professional demeanour
- The ability to learn new systems quickly
- A good working knowledge of Excel
- A strong commitment to delivering excellent customer service
- 23 days' holiday plus Bank Holidays
- Pension scheme
- Free parking
- Regular social events
- Friendly, family-feel working environment
Please note: This role is initially offered as a 9-month temporary contract with the potential to become a permanent position.
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