Sales Support Specialist

Brook Street Recruitment is currently recruiting on behalf of our client in the Dargan Crescent area for a full-time, permanent Sales Support Specialist to join their growing office-based sales team.

This is an excellent opportunity for someone with experience in sales support, customer service, or a customer-facing role who enjoys building relationships and delivering exceptional service.

We are looking for a proactive, motivated, and hardworking individual with a positive attitude and strong communication skills. You will play a key role in supporting the sales team, maintaining excellent customer relationships, and ensuring customer enquiries and orders are handled efficiently.

• Deliver outstanding customer service at all times
• Prepare quotations and process customer orders accurately and efficiently
• Maintain and update customer records and information systems
• Complete KPI and performance reports as required
• Provide administrative and operational support to the sales team
• Make outbound calls to existing customers (no cold calling involved)

• GCSE Maths and English (Grade C or above) or equivalent
• Strong communication and interpersonal skills with a customer-focused approach
• Motivated by achieving results and delivering high service standards
• A team player who works well across departments and performs effectively under pressure
• Sales-oriented mindset with a passion for customer satisfaction

• Minimum 1 year's experience in a sales or customer service environment
• Experience building relationships with business and corporate clients
• Confident using CRM systems
• Positive, enthusiastic, self-motivated, and driven with a "can-do" attitude

• Competitive salary of 27,000 - 29,000 depending on experience
• Full training and ongoing support
• Monday to Friday working hours - no weekends
• Opportunity to join a supportive and growing team environment

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.