Sales and Logistics Coordinator

Sales and Logistics Coordinator

South Telford Free Parking

Temp-to-Perm

GBP
30,000 - GBP
35,000 DOE

Monday Friday, 40 hours per week. 25 days + Bank Holidays per annum

We are currently recruiting for a highly organised and customer-focused Sales & Logistics Coordinator to join a growing business. This is a varied position that blends customer service, sales support and logistics coordination, offering exposure across multiple areas of the operation.

In this role, you will play a key part in ensuring a smooth customer journey - from initial enquiry through to delivery and aftersales care. Working closely with senior leadership and internal teams, you will manage orders, coordinate transport, and build strong relationships with customers and suppliers.

This opportunity would suit someone who enjoys a fast-paced environment, is commercially aware, and is confident managing multiple tasks simultaneously.

• Act as a main point of contact for customers via phone, email and online channels
• Process orders accurately and ensure all records are kept up to date
• Provide clear and timely communication on orders and delivery updates
• Manage customer queries, issues and aftersales support professionally
• Build and maintain strong, long-term client relationships

• Support ongoing customer engagement and account management activity
• Follow up enquiries and quotations to maximise sales opportunities
• Identify potential growth within existing accounts
• Assist with lead generation and qualify opportunities for the Sales Director
• Capture customer insights and market feedback

• Organise and schedule deliveries using approved transport providers
• Liaise with hauliers, suppliers and customers to ensure timely deliveries
• Manage any delivery changes or transport-related issues
• Coordinate both inbound and outbound logistics activity where required

• Work collaboratively with production, purchasing and sales teams
• Support scheduling to align deliveries with operational needs
• Assist with inbound supply coordination when needed
• Maintain accurate data and support reporting on performance metrics
• Contribute ideas to improve processes and service levels

• Strong customer service skills with a professional communication style
• Highly organised with the ability to prioritise workload effectively
• Proactive and commercially minded
• Comfortable taking ownership and making decisions
• Confident liaising with customers, suppliers and external partners
• Positive, team-focused approach
• Proficient in Microsoft Office, particularly Excel and Outlook