Inside Sales Specialist

Inside Sales Specialist

Location: Hastings, East Sussex, TN40 2GB

Contract: Full‑time, Permanent

Hours: 40 per week

We are looking for an Inside Sales Specialist to join our EMEIA Sales team. In this role, you will support sales growth across assigned territories by building strong customer relationships, managing enquiries, generating quotations, and identifying new business opportunities.

Working closely with customers and internal teams, you will deliver an exceptional customer experience while supporting the sales process from enquiry through to order. A key part of the role will involve responding to RFQs, preparing accurate quotations, proactively following up opportunities, and helping to convert enquiries into business. Your contribution will play an important role in driving customer satisfaction, account growth, and overall sales success.

• Being proactive, driven and active in customer engagement will be critical in this role.
• Efficient, timely and accurate response to customer enquiries pursuing customer and opportunity discovery, rapid qualification and quotation generation, documented within the CRM.
• CRM Utilisation:
  Use of the CRM system efficiently and in a timely manner, ensuring accurate and up-to-date data entry that enables us to make informed decisions and deliver personalised experiences to our customers.
• Work collaboratively with team members to support the highest levels of both internal and external customer satisfaction.
• Develop skills to enable and maximise job performance and professional development including becoming highly knowledgeable about the KJLC product range.
• Maintain the reputation of KJLC by utilising professional sales skills, including high level networking, excellent communication, negotiation and organisational abilities.
• Capture market intelligence relevant to competition, customer order timing, and overall quotation conversion ratio.
• Manage quotation process (from receipt to order/resolution) including active and proactive follow up, engagement with the customer(s) to identify possible alternative products and/or cross selling opportunities, as well as competitor intel gathering.
• Proactively react to incoming inquiries by providing consultative selling solutions.
• Grow assigned customers & territories, meeting/exceeding sales revenue and GP targets for those areas.
• Assist with specific product‑related sales and follow‑up strategies to support product growth and analysis of competition.
• Other duties as assigned.

Required

• Excellent communication skills in English.
• Proven experience of being a sales professional.
• Self‑starter – to proactively exceed KPIs.
• Attention to detail.
• Proven experience in an inside sales or technical sales related field.
• Proficient with all Microsoft applications (Word, Office, Excel, PowerPoint).
• Experience with ERP + CRM applications.

Preferred

• Vacuum Industry Knowledge.
• Foreign Language.
• Formal Sales Training.
• Project management skills / experience.
• Technical sales experience.

• Competitive salary
• 25 days annual leave + bank holidays
• Matched pension up to 5%
• Health Cash Plan offering £600 per annum towards your standard healthcare costs for both you and your family, plus access to a free 24‑hour doctor service
• Income protection insurance
• Cycle to work scheme
• Enhanced maternity/paternity pay
• Discounted Gym Membership
• Corporate, wellness and charity events throughout the year with the option to earn an extra day of annual leave
• Fully funded training/qualification

Kurt J Lesker Company Ltd is committed to fostering a diverse and inclusive workplace. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief, marital status, or any other protected characteristic.

Applicants who require reasonable adjustments to the recruitment process are encouraged to contact us in advance so that appropriate arrangements can be made.