Parts Advisor - Volkswagen Group Service Centre

Working Hours:

40 hours

• 23 - 27 days holiday plus bank holidays & birthday leave
• Pension Contribution Matching
• Life Assurance
• Health Cash Plan
• Enhanced Maternity and Paternity Pay
• Referral Bonuses
• Salary Sacrifice Nursery & Cycle to Work

Closing Date: 09/08/2026

Salary £28,000 - £32,000 depending on experience

At Fish Brothers, we’ve been helping the people of Swindon with their motoring needs for more than 75 years. As a multi-franchise dealer group, we’re proud of our strong reputation, but it’s our people who make the real difference. We believe in creating a supportive and rewarding workplace where talent can thrive, and where going the extra mile for our customers comes naturally.

Many of our team have built long and successful careers with us and now we’re looking for the next person to join our journey.

• Enjoy constantly meeting new people and building rapport and connections
• Have strong communication skills and enjoy presenting ideas to others
• Passionate about the automotive industry and want to work with a leading manufacturer
• Organised and flexible but hard-working
• Enjoy working as part of a team and assisting colleagues
• Eagerness to learn and a confidence in sales

• The Parts Advisor is a proactive and important member of the team dealing with all parts related enquiries. You will be responsible for identifying and selling parts profitably to the trade and retail customers, via phone, email and internet.
• Works with colleagues and other teams across the centre to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
• Ensures opportunities for sales by other teams are followed up by the most appropriate specialist
• Liaises with team members from front desk, service and sales department.

The successful candidate will have previous experience in working within a parts department, have good communication, organisation and time management skills and will possess a good standard of general education. Full training will be given on our in-house systems but IT literacy is also essential.

Hours of work are Monday to Friday between the hours of 7:00am and 5:30pm on a rota basis (40 hours per week) with an hour unpaid break each day. Once settled in you will be required to work 1 in three Saturdays as part of a rota. This is from 8:00am to 12:00pm or 8:30am to 12:30pm and is classified as overtime and will be paid at a rate of time and a third.

At Fish Brothers, we are committed to building a diverse and inclusive workplace that reflects the customers we serve and the community we’re part of. We believe that everyone, regardless of background, identity, or experience, should feel valued, respected, and empowered to thrive.

We welcome applications from all qualified candidates, and we encourage people from underrepresented backgrounds to apply including, but not limited to, women, people from Black, Asian and minority ethnic communities, LGBTQ+ individuals, people with disabilities, and veterans.

If you require any reasonable adjustments during the recruitment process, please let us know and we’ll do our best to accommodate your needs.

Registered Address:
Ashworth Road, Swindon, SN5 7UZ

VAT No.

Company Name:
Fish Brothers (Swindon) Limited

Company Number: 2583215