Major Account Manager

As a Major Accounts Manager, you will be the primary point of contact for key clients, driving our mission of providing comprehensive, end-to-end building hire solutions that make the process simple and efficient. Our company, with roots dating back to 1934, has a rich history of growth and innovation, evolving from a small business into Britain's largest independent manufacturer and hirer of modular accommodation.,

• Manage customer tenders with input from the Head of Major Accounts and Directors.
• Attend client meetings with senior team members to discuss and progress accounts.
• Create and deliver presentations for clients to effectively communicate our offerings.
• Attend review meetings and promptly address any action points to ensure client satisfaction.
• Handle customer enquiries and complaints efficiently, providing solutions to maintain positive relationships.
• Conduct training sessions for staff on client-specific needs, ensuring team alignment.
• Share client updates with relevant staff through conference calls to ensure smooth communication.
• Introduce and promote new products when required, aligning with client needs and business growth.
• Perform site surveys as needed to assess client requirements and ensure accurate service delivery.
• Keep detailed and accurate customer records to ensure a comprehensive account history and smooth operations.
• Schedule appointments two weeks in advance to manage time and client interactions effectively.
• Spend at least 60% of your week in the field, meeting clients and building relationships.
• Plan at least four client meetings each day to ensure consistent engagement and service.
• Join depot managers on client visits as needed, providing support and fostering strong relationships.
• Organise and attend client events, including those outside regular working hours, to build and strengthen client ties.
• Open new accounts and assist clients with credit limits and account queries to support business growth.
  Customer-Focused:
  Dedicated to understanding client needs and providing tailored solutions to ensure satisfaction.
• Organised and Proactive:
  Plans and manages a busy schedule efficiently, with a focus on timely client follow-ups and actioning meeting points.
• Excellent Communicator:
  Skilled in delivering clear, impactful presentations, conducting training, and sharing essential updates with team members.
• Relationship Builder:
  Develops and maintains strong relationships with clients, regularly meeting and engaging with them in person.
• Attention to Detail:
  Maintains accurate client records and ensures thorough documentation for all accounts and meetings.
• Strategic Sales Acumen:
  Proactively identifies growth opportunities, promotes new products, and expands the customer base.
• Problem Solver:
  Quickly and effectively addresses customer inquiries, complaints, and account issues.
• Adaptable:
  Flexible in attending client events, including those outside standard hours, and accompanies colleagues on client visits as needed.
• Team Player:
  Works closely with senior team members, providing seamless support on large accounts and client projects.
• Results-Oriented:
  Committed to achieving targets, opening new accounts, and ensuring client adherence to credit limits.
• Previous sales experience in modular buildings or portable accommodation is essential for this role.
• Sales experience in modular building or portable accommodation
• Proven experience in a Major Account Manager or Key Account Manager role.
• Demonstrated ability to manage and grow relationships with key clients.
• Experience in B2B sales, focusing on solution-based selling.
• Strong communication and negotiation skills for client interaction., Experience with in the modular building, portable accommodation, construction, or hire industry.
• Familiarity with both public and private sector clients.
• A proactive, passionate, and driven approach to sales and client management.
• Ability to contribute effectively to a rapidly growing team.
• Commitment to providing exceptional customer experience.
  This role can be based at any of our North East, North West or Midlands depots:
  Dunston, Leeds, Stockton, Hull, Manchester, Horwich, Widnes, Newcastle-Under-Lyme or Aldridge.

Are you ready to take your career to new heights with an industry leader in modular and portable buildings? Wernick Hire, Britain's largest independent provider of temporary and permanent modular accommodation, is looking for a passionate and driven Major Accounts Manager to make an impact on our rapidly growing team. With our extensive…