Parts Advisor

We are currently recruiting for a Parts Advisor to join a well established automotive parts dealership in the Swindon area. This is a great opportunity to join a friendly team to help continue to drive the company forward - there is certainly exciting times ahead!

• Working hours are Monday to Friday, 8am-5:30pm + alternate Saturday mornings, 8am-12:30pm
• Salary is £35K per annum
• Permanent role
• Swindon based - easily accessible by public transport

• Working as part of the Sales Team you will answer incoming enquiries via telephone / email i.e. pricing, stock availability, delivery times etc
• Assist customers who visit the trade counter in person to make enquiries and place / collect orders
• Maintain existing customer relationships & develop new relationships applying effective sales techniques
• Process customer parts orders with accuracy and keep them updated
• Contribute to a positive team performance to optimise sales
• Develop knowledge of products to be able to assist customers effectively

• Excellent customer service experience, with the ability to maintain / build relationships is essential
• Able to work well as part of a busy team to deliver results
• Organised with great attention to detail
• IT skills - ability to work with various systems & Microsoft office
• Have resilience to deal with rejection & demanding customers
• Willingness to learn and develop
• A team player with the ability to also work independently
• Excellent interpersonal and communication skills, both written and verbal
• Knowledge of car parts and MAM system would be preferential but not essential as full training will be provided