Job Title
Security Officer (SO)
LocationWhitehill House
Reporting ToDual Service Manager
Shift Schedule4 on 4 off 42 hours per week
OverviewABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer, you will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can‑do attitude is essential in this highly influential role.
Responsibilities- Interact with all visitors/tenants within the shopping Centre, delivering first‑class customer focused service.
- Carry out regular patrols of the shopping Centre as detailed in the site Assignment Instructions.
- Be professional, pleasant, friendly, courteous, and helpful at all times.
- Maintain exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
- Ensure the site is a safe and non‑threatening environment for all visitors/tenants.
- Liaise with site control room proactively reacting to incidents.
- Help third‑party contractors/visitors ensuring all site procedures/policies are adhered to.
- Liaise closely with statutory authorities, dealing with incidents.
- Ensure radio procedures are always adhered to.
- Undertake any other reasonable duties as required to meet the needs of the business.
- Knowledge of Assignment Instructions (AI’s).
- Excellent written and verbal communication skills.
- Customer/Client focused.
- Must be able to work under pressure.
- Basic computer literacy required.
- SIA Guarding or Door Supervisor license.
- SIA CCTV licence or willingness to work towards.
- Full uniform supplied.
- Paid holidays.
- Pension plan.
- On‑going training.
- Progression opportunities.
- Employee Benefit Scheme’s.
For more information about ABM’s benefits, visit our careers page.
About ABMABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions.
ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centre, manufacturing plants and distribution centre, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit
ABM is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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