CCTV & Fire Control Operator

Job Overview

We’re Hiring: CCTV & Fire Control Operator in Broughton, Chester, CH4.

Location:

Broughton, Chester, CH4
Pay: £15.15 per hour

Hours:

Permanent, Full-Time – 42 hours per week with flexible shift pattern

• Emergency Call Handling:
  Expertly manage medical emergency calls and incidents, responding professionally and swiftly to alert Incident Responders across sites
• Fire Alarm System Management:
  Handle fire alarm notifications and mobilise the on‑site Fire and Rescue Service efficiently
• Aerodrome Emergencies:
  Notify and mobilise resources for aerodrome emergencies
• Agency Coordination:
  Mobilise County Fire and Rescue Service and other agencies as needed or per SOPs
• Out‑of‑Hours Emergency Calls:
  Handle emergency calls for customers and other business areas during out‑of‑hours
• CCTV Vigilance:
  Perform regular camera checks with a focus on accuracy and vigilance. Report any camera faults promptly
• Incident Investigation:
  Conduct thorough investigations for on‑site incidents using CCTV and access control software. Ensure quality and timely presentation of information
• Training and Flexibility:
  Be open to undertaking new training across SOC functions to meet customer and workload demands
• Ad Hoc Duties:
  Carry out additional tasks as requested by your Supervisor/Manager

Due to the nature of this opportunity, candidates must be able to achieve Baseline Personnel Security Standard (BPSS) and Security Check (SC) Clearance. Must be a British National and have lived in the UK for the last 5 years (this could take 4-6 weeks to complete).

• Right to work in the UK with a 5‑year checkable history
• Must be willing and able to pass a high level of security clearance
• Flexible to cover days, nights and weekends shifts (occasionally at short notice)
• CCTV licence (desirable)
• Full UK Driving Licence
• 1–2 years experience of working in a Security Operational Centre role
• Advanced computer skills
• Effective team member and able to multi‑task
• Considerable knowledge of security operations and procedures
• Ability to write routine correspondence, including logs and reports
• Excellent organisational, customer service and communication skills

• Free Parking
• Overtime
• Onsite Training Team
• STRIVE – Securitas Perks discounts on a variety of retailers and services
• Dental Plans – cash back towards everyday dental costs
• HSF Health Plan – cash plans at highly discounted rates for medical costs
• Cycle to Work – cost‑effective bike purchase program
• Specsavers – savings on eye tests and spectacles
• WeCare – online GP, mental health support, fitness programme
• Toothfairy – online dental advice
• Pension Plan – employer contribution with tax relief
• Payroll ISA – ISA savings account
• Free Mortgage Advice
• Go & Live – Financial Wellbeing Hub
• Death in Service Benefit – life assurance for permanent employees

We are an inclusive employer and a Level 2 Disability Confident organisation. We support equality through our Employee Networks and celebrate diversity events such as BSL Week, International Women’s Day, PRIDE and Black History Month.