Gatehouse Security Officer

Shotton, United Kingdom | Posted on 16/07/2026

• Country United Kingdom
• Postal Code CH5 2LW

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Apply now to join Team Anchor and take the next step in your career.

Job Role: Gatehouse Security Officer

Working Hours: 4 on 4 off shift pattern,with rotation between days (05:30–17:30) & nights (17:30–05:30) - average 42 hours per week

Pay: £13.42 per hour

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services for an experienced Gatehouse Security Officer to join our established securityteam based at Shotton Paper Mill in Deeside Industrial Park.

We are looking for professional and vigilant individuals whowill be responsible for the day-to-day operation of the gatehouse, controllingaccess to site, maintaining site security procedures, and acting as the firstpoint of contact for all visitors, contractors, and staff.

You will be required to deliver a high standard of customer service, manage access control systems, ensure a secure and safe site, andremain alert at all times.
The successful candidate must hold a valid SIALicence and a full UK Driving Licence.

Duties Include:

• Protectingthe client’s property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures
• Controlling access to and from site via the gatehouse,including checking vehicles, visitors, and staff in line with site procedures
• Verifying identification and issuing passes to authorisedpersonnel, visitors, and contractors
• Acting as the main point of contact for all sitevisitors, providing a professional and welcoming service
• Maintaining accurate records of site access, vehicle logs, andvisitor documentation
• Operating gatehouse systems including barriers, CCTV, radios,and access control systems
• Preventingand escalating incidents in a timely and appropriate manner to the Control Room, Shift Manager, Operations Manager, or Emergency Services as appropriate
• Completingdetailed reports by recording observations, incidents, and daily activity logs
• Supporting wider security operations when required, includingperiodic patrols if necessary
• Maintaining the organisation’s reputation by complying withall legal, health & safety, and site-specific requirements
• Responding to queries and requests from staff, contractors,and visitors efficiently and professionally
• Maintaining a high standard of professionalism, vigilance, and customer focus at all times

• Full 5-year employment checkable history
  - Essential
• Valid frontline SIA licence DS or SG
  - Essential
• Full
  UK
  Manual Driving Licence
  - Essential
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme…