Housing Officer, Social Work

Housing Officer
Birmingham, West Midlands (Hybrid)
3-6 month contract
Immediate start
23.00 - 25.00 per hour

Are you an experienced Housing Officer looking for your next opportunity?

Think Recruitment are working with a leading provider of affordable housing in Birmingham to recruit a proactive and dedicated Housing Officer to join their team on a temporary basis.

• Managing a varied caseload of general needs housing properties
• Conducting estate inspections, tenancy audits, and addressing breaches
• Providing guidance and support to residents, ensuring positive tenancy sustainment
• Responding to reports of ASB and working with relevant agencies to resolve issues
• Handling low-level arrears and signposting tenants for financial or wellbeing support
• Maintaining accurate records and delivering excellent customer service at all times

• Previous experience in tenancy management or a similar housing role
• Strong knowledge of housing legislation and best practice
• Excellent communication and problem-solving skills
• The ability to work autonomously as well as part of a supportive team
• A customer-focused approach and commitment to positive outcomes for residents

If you're ready to make an immediate impact and support communities across Birmingham, we'd love to hear from you.

INDPS