New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside.
Support Practitioner - Dispersed Services
Have you had experience working as a housing support worker? Do you hold the necessary skills to empower, coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a Support Practitioner to join our fantastic dispersed team based from our head office in Liverpool.
You will be supporting vulnerable residents / refugees via a trauma aware, strengths-based program of empowerment and confidence-building;
Enabling them to personally grow, develop and achieve their personal goals within safe and comfortable environment, whilst working towards greater independence and a more permanent housing solution. Applicants must hold valid driving licence and have access to their own vehicle.
Key Responsibilities of a Support Practitioner - Dispersed Services
- To provide advice and assistance to individuals who are homeless or at risk of homelessness.
- To provide daytime visits, encompassing housing-related support and tenancy sustainment and to clients within New Start s Dispersed Service.
- To operate within the remit of New Start s service specification, delivery model and contractual obligations.
- To work within allocated time-frames for facilitating move-ins, as per the applicant s priority status.
- To ensure all new clients to the service receive a full and comprehensive induction of the property and the support service which will run parallel to the tenancy.
- To devise and implement a Service Plan between the worker and the Service User to map out the immediate support actions requiring intensive assistance, which will provide the foundations for resettlement planning.
- To work as part of the main Service Plan with clients to register with Property Pool Plus and develop a realistic resettlement aiming for, where appropriate, a 6-month resettlement outcome.
- To support clients to resolve debt issues.
- To support clients to access voluntary work, training and work-based learning opportunities that will assist them with securing future employment.
- To support clients with family mediation.
- To create, manage and maintain Service User files, and ensure that all relevant documentation is completed to the highest standards, and within agreed timescales.
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To initiate and carry out regular case reviews as required ensuring clients are on the right path to achieve their potential. - To provide refugees, especially those who are highly vulnerable or have complex needs, with specialist advice on housing options and welfare rights.
What we have to offer
- Competitive Salary of £25350
- Mon - Fri 37.5 hours per week
- A contributory pension scheme
- 22 Days annual leave. Rising by 1 day per year's service
- An online bespoke Mandatory training package including a wide range of additional resources to support your development
- A range of learning and development opportunities up to and including Level 5
- Medicash
If you believe you are the right candidate for the role as our Support Practitioner, then please click apply now! We d love to hear from you.
This post is subject to enhanced DBS criminal record disclosure
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