TEMP DRIVER – P​/Time; Rough Sleeping Outreach Support Worker

TEMP DRIVER – P/Time (Rough Sleeping) Outreach Support Worker

Salary: £12,159.68 per annum

Hours:

18.5 hours per week, including early mornings and weekends. Working hours between 5:00 – 18.00 7 days on a rolling rota

Contract Length:
Temporary (Monday 16th March to Friday 5th June)

Holidays: 22 Days plus Bank Holidays Pro Rata and your Birthday off

Based At:
Locations throughout Wigan and Leigh

Accountable To:
Queen’s Hall Action on Poverty Trustees

To Apply:

Please submit your CV and a covering letter/email explaining how you meet the person specification for this role to

Closing Date: 06/03/2026

Interview Date: ASAP

Job Summary:

The Brick is a growing charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. Your role will focus on RELIEF but you will also understand the importance of RESTORATION and Prevention. The Outreach team engages with individuals to remove barriers in accessing emergency accommodation and promote independent lifestyles.

Job Purpose:

The key role will be to engage with individuals in the borough who are rough sleeping, some of whom may be reluctant to access services. The Post Holder will utilise their skills, knowledge and experience (which may include lived experience and relevant background) to develop partnerships, referral pathways into accommodation and recovery services, gather intelligence, build trust and respect, and lead and contribute to extensive outreach within the community.

The post holder will co‑operate with other existing services and organisations to identify barriers to accommodation and support and work on creating and delivering solutions to these barriers. The post holder will also focus on early intervention and prevention work engaging individuals who are at risk of rough sleeping.

• Undertake extensive street outreach both proactive and via referrals and work on a rota basis including working early mornings, occasional late nights and weekends as required. Cover may be required Monday to Sunday on a rota basis.
• Assess the needs of individuals sleeping rough and provide them with realistic asset‑based offers of support services/accommodation/reconnection in liaison with other agencies and specialist workers.
• In the event of non‑engagement with Outreach/Support services or consistent engagement in negative street activities, work collaboratively with Wigan Council, MASH (Multi‑Agency Safeguarding Hubs), Central Watch, PCSO teams, and other enforcement agencies where required.
• Advocate, where appropriate, on behalf of people sleeping rough with external agencies regarding their welfare rights, primary health care needs and other issues affecting their health and wellbeing.
• Take a pro‑active role in promoting awareness of the Outreach service and related issues within the community and businesses of the Wigan borough.
• Develop effective working relationships and links with other agencies including but not limited to housing agencies, social services, Mental Health Team, other Tenancy Support Services, Alcohol and Drug Services, Complex Needs Team and Life Centre.
• Maintain a caseload and accurately and securely record data and progress. Offer individuals assertive, consistent ongoing guidance and support into The Brick, Wigan Council and other services until they are in a position to move from the street into accommodation or reconnection services and/or other appropriate support services.
• Source accommodation for people sleeping rough within or connected to the Wigan borough.
• Take part in the evaluation and development of services within the Outreach Team and attend external meetings and case conferences.
• Ensure that regular case reviews are carried out within agreed timescales and that support and action plans are implemented and consistently high‑quality case notes are recorded on Lamplight and other database systems as required.
• Carry out monitoring of individuals rough sleeping and ensure appropriate monitoring information is available to the relevant agencies. Ensure accurate and…