Probation Service Officer

Red Snapper Recruitment is seeking a Probation Service Officer to join the Pre‑Release Team at HMP Bronzefield.

This is an exciting opportunity to support women approaching release from custody, playing a vital role in coordinating resettlement planning and ensuring a smooth transition back into the community. The role is custody-based and focuses on pre‑release preparation, with the chance to make a tangible impact.

Location:

HMP Bronzefield, Woodthorpe Road, Ashford TW15 3JZ
.
Contract Type:
Temporary, 13 weeks (with possibility of extension).

Hours:

Full‑time, 37 hours per week (flexibility required).
Rate: £16.39 p/h PAYE or £21.59 p/h Umbrella.
Working Pattern:
On‑site.

• Provide pre‑release and resettlement support to approximately 30‑40 offenders per month.
• Conduct assessments to identify needs, risks, and appropriate interventions.
• Coordinate referrals to housing providers and partner agencies to support resettlement.
• Manage a caseload of low to medium risk offenders approaching release.
• Support offender management processes and contribute to sentence planning.
• Attend and contribute to multi‑agency meetings, including pre‑release planning and public protection forums.
• Maintain accurate and timely case records in line with policy and procedural requirements.
• Build strong working relationships with residents, prison staff, and external stakeholders.
• Support individuals at the point of release to ensure continuity of care and engagement with services.

• Conduct interviews and assessments to identify support needs.
• Complete referrals and liaise with external agencies to achieve positive outcomes.
• Work closely with housing providers and rehabilitative services.
• Maintain up‑to‑date case records using relevant case management systems.
• Contribute to safeguarding, risk management, and public protection processes.
• Attend internal and external meetings as required.
• Support individuals with complex needs, including those at risk of reoffending.
• Work collaboratively with colleagues and partner organisations to deliver effective resettlement plans.

• NVQ Level 3 in Criminal Justice (or equivalent), or a minimum of 5 GCSEs at Grade C/4 and above (including English and Maths).
• Recent experience (within the last 5 years) working for a recognised provider of probation services.
• At least 12 months' experience working with individuals on probation with complex social and personal needs.
• Experience motivating individuals and supporting behaviour change in both one‑to‑one and group settings.
• Experience of risk assessment and management, including familiarity with (or ability to quickly learn) tools such as OASys, RSR, and SARA.
• Strong report‑writing skills, with the ability to meet strict deadlines and quality standards.
• Understanding of and commitment to equality, diversity, and inclusion.
• Ability to handle sensitive and confidential information with professionalism and discretion.

Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.