Senior Support Worker

We are currently partnered with a leading Homeless charity in Swindon, who are looking for a Senior Support Worker to help lead their Supported Housing team, delivering high-quality, person-centred support to individuals with histories of homelessness, mental health challenges, substance misuse and offending backgrounds.

This will be a full-time, permanent position based in Swindon, with working hours of 09:00AM-17:00PM. The salary for the role is up to £36,576 per annum.

This is an excellent opportunity for someone who is passionate about supporting people with complex needs while taking on a leadership role without direct line management responsibilities.

• Act as the first point of contact for day-to-day operational decisions and support
• Provide guidance and oversight to a team of Support Workers, modelling best practice
• Manage your own caseload of up to 20 service users
• Use trauma-informed, strengths-based approaches to empower independence and positive change
• Work closely with partner agencies including housing, health, social care and criminal justice services
• Help maintain safe, high-quality accommodation and support effective tenancy management

• Experience of case recording, support planning and risk management
• Experience of Supported Housing, managing license breaches and enforcing license conditions
• Experience of working with challenging behaviour including current drug or alcohol use, antisocial behaviour, offending, substance misuse and complex needs
• Experience of providing guidance, support and motivation within a team to strengthen performance and quality
• Recent experience in a similar role is required

• 25 days Annual Leave
• Competitive Pension
• Life Assurance Cover (currently set at 5 × annual salary)
• A Health Plan, that includes money towards medical, dental and optical costs and access to an employee assistance programme
• Cycle to work scheme, where you can save 25‑39% on the cost of a bike and accessories
• Charity worker discounts

Working hours:

37.5 Monday – Friday, 9am‑5pm.

Location:

Swindon.