Social Work Co-ordinator, Human Services​/ Social Work

Victim Support Scotland – Empowering People Affected by Crime

Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of justice in Scotland. Our mission is to ensure those affected by crime receive high quality support that helps them recover. We are guided by the values:
Victims Are at the Heart of Everything We Do
, We Care
, We Work with Intent
, We Are Ambitious
, We Persevere
.

This is an exciting opportunity to join our team as a Support Coordinator, working 20 hours per week on a fixed-term contract (maternity cover). Working days are Monday to Friday between 8am‑8pm, and Saturday 10am‑4pm.

• Salary band: £27,598 – £36,445 (pro‑rata). Salary on appointment will normally be at the lower salary point.
• Primary location:
  Lanark Sheriff Court, 24 Hope Street, Lanark, ML11 7NE
  . You will also be expected to cover Hamilton Sheriff Court, 4 Beckford Street, Hamilton, ML3 0BT
  .

• Report directly to a Locality Manager.
• Ensure VSS’s local service development and delivery plan is implemented within your geographical area(s).
• Plan and coordinate the deployment of volunteers to meet desired outcomes for victims and witnesses.
• Manage volunteer engagement, including recruitment, induction, learning and development, ongoing performance management and support.
• Contribute to business planning and coordination, ensuring continuous learning and monitoring of service user outcomes.

Applicants should have experience in a similar coordinative role and a commitment to professional development. Key competencies include:

• Confident and supportive leadership, ability to motivate, build trust and drive performance.
• Comfort with data gathering, analysis and presenting insights that influence decisions.
• Understanding of fairness and inclusion, with the confidence to challenge discrimination, bias or stereotyping.
• Solid understanding of the voluntary and charity sector.
• Willingness to work flexible hours and travel when necessary.

Post will be subject to a satisfactory PVG check.

The closing date for this job is Sunday, 19 July at midnight.

Holiday: Enhanced annual leave package of 39 days (pro‑rata) holiday. 42 days (pro‑rata) from Grade 6 and above.
Pension: Standard Life Pension with generous employer contribution.
Support: Free and confidential Employee Assistance Programme, enhanced maternity and paternity pay, and access to a credit union.
Discounts: Free health cash plan covering dental, virtual GP, counselling, legal support, and discounts on gym memberships, cinema tickets, retail and more.
Flexibility and Development: Flexible and inclusive work policies, and comprehensive learning and development opportunities.

We are a Disability Confident Employer; please advise if you require any adjustments in the application process by contacting us.