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Front Door Duty Advisor – Calm, Timely Family Support

Job in Crossgate, Staffordshire, PE11, England, UK
Listing for: Staffordshire County Council
Full Time position
Listed on 2026-07-26
Job specializations:
  • Social Work
    Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 22000 - 28000 GBP Yearly GBP 22000.00 28000.00 YEAR
Job Description & How to Apply Below
Location: Crossgate

Staffordshire County Council's Integrated Front Door (SFIFD) team is looking for Duty Advice & Support Workers to respond to the very first contact from children, families and professionals. In a busy, fast-paced environment you will listen, collect information and begin safeguarding decisions with calm, sensitivity and professionalism.

You will triage referrals, provide clear guidance, and link families to timely, appropriate support while coordinating with local partners.

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