Youth Development Worker - Tenancy Sustainment

Do you thrive on empowering young people to reach their full potential? Can you inspire, motivate, and guide them through life's challenges? Are you looking for a role that supports your personal and professional growth?

We have an exciting opportunity for a Youth Development Worker - Tenancy Sustainment to join our passionate Support team at The Coach House service in Penzance - a vibrant supported accommodation service for young people aged 16‑25.

At Live West, we believe in a strength‑based approach. We encourage young people experiencing homelessness to dream big, aim high, and build the skills they need to live independently. As a Youth Development Worker, you will be at the heart of this journey, helping them turn aspirations into reality.

• Provide one-to-one key worker support to young people aged 16‑25.
• As a specialist in tenancy sustainment you will ensure that young people are able to maintain their excluded licence and tenancies and can access services that are appropriate to their needs, strengths and aspirations.
• Develop and review support and action plans tailored to individual goals.
• Update and manage risk assessments and risk management plans.
• Support young people with tenancy and housing management.
• Assist with benefits applications (e.g., Universal Credit, PIP, Housing Benefit).
• Guide young people in budgeting, paying bills, and managing finances.
• Collaborate with external agencies (mental health, domestic violence services, landlords, etc.).
• Adapt communication styles to provide person‑centred, creative support.

At Live West, you will be part of a team that truly reflects the diverse backgrounds of the young people we support. We value individuality and encourage you to bring your whole self to work. You'll be supported with ongoing training, career development opportunities, and a workplace culture that celebrates compassion, resilience, and innovation.

This role is both rewarding and challenging - but if you are passionate about making a positive impact and ready to go the extra mile, you will find a meaningful and fulfilling career with us.

This role is being offered on a part time, permanent basis - working 4 days per week, with 1 weekend in every
5. Shift patterns will be:
Monday: 9am - 5pm, Tuesday: 12pm - 6pm, Thursday: 9am - 5pm and Friday: 9am - 5pm, weekend hours are 9am - 5pm both days.

The successful candidate will work 1 in every 4 weekends on a rolling rota basis, including bank holidays.

An ability to engage with a range of young people.

• A tenacity in seeking the best outcomes for young people.
• A good understanding of young people's needs, safeguarding and emotional and mental health issues.
• An understanding of support needs and support planning.
• An understanding of risk assessing and risk management.

• Innovative and creative in your ways of working.
• Resilient and flexible in dealing with others.
• Able to work under pressure and meet deadlines.
• Confident in lone working and be a good team player.

Please note:

This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without a CoS.

At Live West, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of Live West, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

We are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that…