Adult Social Worker - Front of House

About the role

An exciting opportunity has arisen for a Social Worker to join our Transfer of Care Service, working within the Emergency Department at Addenbrooke's Hospital, Cambridge.

This is a unique and rewarding role at the heart of one of the region's busiest hospitals, where you will work alongside health and therapy colleagues to ensure people receive the right support at the right time. Your focus will be on promoting independence, preventing unnecessary hospital admissions, and facilitating safe and timely discharges from the Emergency Department.

Working autonomously within a fast‑paced environment, you will utilise your social work expertise to identify strengths, assess support needs, and develop person‑centred solutions that maximise independence and wellbeing. You will play a key role in helping individuals access community resources, preventative services, and adult social care support where appropriate.

You will work within the Hospital Early Intervention Team (EIT), a multidisciplinary team including Frailty Specialist Nurses, Occupational Therapists, Physiotherapists, Discharge Planning Specialist Nurses and medical staff. Together, the team supports admission avoidance and discharge planning across the Emergency Department.

As the Social Worker within the team, you will provide specialist Adult Social Care expertise, helping to facilitate safe and timely discharges, prevent unnecessary hospital admissions and connect individuals with community‑based support. Working collaboratively with health colleagues, community services and the voluntary sector, you will ensure people receive the right support at the right time, promoting independence and wellbeing through a strengths‑based approach.

You will provide advice, information, assessment and support to adults, their families and carers, ensuring coordinated, person‑centred care and positive outcomes.

Interviews will likely be held during the week commencing 21 September.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

As the Front of House Social Worker, you will:

• Work directly within the Emergency Department to support adults who present with social care needs.
• Provide early intervention and prevention support, helping people access the right services at the right time and reducing the need for ongoing statutory intervention where appropriate.
• Complete Adult Early Help Community Action Plans, identifying strengths, community resources and practical solutions that promote independence and wellbeing.
• Triage and respond to referrals from ambulance services, health colleagues and partner agencies, ensuring timely follow‑up and coordinated support.
• Facilitate the restart of care and support packages where required, working closely with providers, health professionals and community services to prevent unnecessary admissions and support discharge home.
• Work collaboratively with individuals, families, carers and professionals to develop personalised solutions that build on existing strengths and support networks.
• Provide specialist advice and guidance on Adult Social Care, legislation and community‑based support options.
• Develop and maintain strong relationships with health colleagues as part of a multidisciplinary team, promoting understanding of preventative and strengths‑based approaches.
• Support safe and timely discharge planning, enabling people to return home safely wherever possible.
• Undertake Care Act assessments, carers assessments, safeguarding enquiries and Mental Capacity Act work where required, ensuring risks are appropriately identified and managed.

For a full list of the requirements of the role, please refer to the Job Description and Person Specification.

We are looking for a confident and experienced Social Worker who thrives in a busy multidisciplinary environment and is passionate about prevention and independence.

You will:

• Be a qualified Social…