Hostel Support Worker

Morgan Hunt is currently recruiting for a Hostel Support Worker to provide 5 weeks of cover within a homelessness hostel in South West London
. This is a great opportunity for someone who is proactive, confident and approachable
, with an interest in supporting people experiencing homelessness and working within a busy hostel environment.

Location:

South West London
Assignment: 5 weeks' cover
Sector:
Homelessness / Supported Housing

Hours:

Full-time

You’ll play an important role in the day-to-day running of the hostel, helping to maintain a safe, welcoming and well‑organised environment for residents. The role will involve regular interaction with residents, supporting with access to their rooms and ensuring the appropriate checks and records are completed.

• Support with the day-to-day running of the hostel.
• Engage positively and professionally with residents.
• Escort clients to rooms and assist with room access where required.
• Verify client identities and ensure appropriate procedures are followed.
• Complete and update handover notes and relevant records accurately.
• Use IT systems confidently to maintain records and communicate important information.
• Maintain awareness of activity within the hostel and report any concerns appropriately.
• Work closely with colleagues to ensure effective communication and a consistent service.
• Respond appropriately to issues or incidents within the hostel and elevate where necessary.
• Take a proactive approach to supporting residents and maintaining a positive environment.

• Proactive and confident in a busy environment
• Comfortable engaging with people from a range of backgrounds
• Able to communicate clearly and professionally
• Confident using IT systems and updating handover notes
• Reliable and able to work as part of a team
• Comfortable following procedures around identity verification and room access
• Ideally experienced within homelessness, supported housing, hostel or social care environments