Support Coordinator

Support Coordinator.

Location:

The Greens, 21 Murdock Road, Sheffield, S5 8BU

Working Hours:

Monday to Friday, 9am till 5pm - 37 hours per week. Contract Type:
Permanent Salary: £25,877.80 - £34,240.03 per annum

Please note:

The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. Make a real difference in your community.

Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

As a Support Coordinator at The Greens, you’ll work as part of our Sheffield Accommodation team, supporting people to develop the skills, confidence and stability they need to live independently and move towards sustained accommodation. You’ll provide practical, person-centred housing and recovery support, working with individuals to understand their needs, manage risks and develop achievable support plans. You’ll also deliver group sessions covering areas such as housing options, tenancy readiness and recovery-focused programmes.

This is a varied role where you’ll build positive relationships with the people we support while working closely with colleagues, referral agencies and other professionals to help individuals achieve lasting and meaningful outcomes.

• Support individuals to live independently and progress towards sustainable accommodation.
• Develop and regularly review person-centred support and risk management plans.
• Deliver housing, tenancy readiness and recovery-focused group sessions.
• Maintain accurate case notes and records on relevant systems.
• Identify and respond appropriately to safeguarding and risk concerns.
• Work closely with colleagues, external agencies and other professionals to provide joined-up support.
• Attend multi-agency meetings and undertake outreach where required.

• Experience supporting people with housing, recovery or other complex needs, or relevant transferable experience.
• Strong communication skills and the ability to build positive, professional relationships.
• An understanding of safeguarding, risk management and person-centred support.
• Good organisation and record keeping skills.
• The ability to work independently and as part of a wider team.
• Flexibility to work some evenings and weekends when required.

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go…