Project Worker

Working Pattern: 12-hour shifts, 4 days on / 4 days off on a rolling rota, including a mixture of early and late shifts

Working Environment: No lone working

We are currently recruiting for a Project Worker to support individuals experiencing homelessness within a fast-paced service. The successful candidate will be responsible for managing a caseload of clients, providing ongoing support, and ensuring each client has a clear

Plan of Action (POA) to help them progress towards their individual goals.

This role is suited to someone with previous experience in homelessness services and a strong background in caseload management.

• Manage a caseload of clients, providing consistent support and guidance.
• Develop and maintain individual Plans of Action (POAs) to support clients' progress.
• Work in a fast-paced environment, responding effectively to clients' needs and priorities.
• Support clients in addressing barriers to accommodation, independence, and wellbeing.
• Build positive, professional relationships with clients and encourage engagement with support services.
• Monitor client progress and review support plans regularly.
• Maintain accurate case notes, client records, and relevant documentation.
• Identify safeguarding concerns and elevate risks in line with organisational procedures.
• Work collaboratively with colleagues and external agencies to achieve positive outcomes for clients.

• Previous experience working within homelessness services or a similar support setting.
• Proven experience managing a caseload of clients.
• Experience developing and reviewing support plans or Plans of Action.
• Strong communication, organisational, and interpersonal skills.
• Ability to work effectively in a busy, fast-paced environment.
• Good understanding of safeguarding, risk management, and client confidentiality.
• Flexibility to work 12-hour shifts on a rolling 4-on, 4-off rota, including earlies and lates.