Golf Retail Assistant

Golf Retail Assistant | Another Place - The Machrie | The Machrie Islay Golf

Wild coastlines, big skies and a close-knit island community set the rhythm of daily life on Islay. The roll of waves, breeze-blown dune grasses, and call of seabirds make up a rich island soundtrack. It’s a haven for people who live and breathe the outdoors. Exhilarating and revitalising, vibrant and relaxed - the wonder of the wilds here is limitless.

Set within this captivating landscape lies Another Place – The Machrie. Originating from the Gaelic term ‘machair’, meaning ‘the linking stretch of land that joins the grassy dunes with the shoreline’, The Machrie offers elevated comforts and unforgettable experiences.

Discover Golf at The Machrie. On almost every hole, a well-placed tee shot offers a clear view of the green and flag. Miss the ideal line, however, and the challenge quickly increases, calling for care and creativity… Set on idyllic links terrain, featuring unique dunelands bordering on the magnificent Laggan Bay, our Championship Links Golf Course offers four sets of tees, is suitable for all handicaps, and offers generous fairways.

We’re looking for an energetic and friendly Golf Retail Assistant to support our Golf Operations team at The Machrie Islay. Reporting to our PGA Assistant Professional Golf Ops Supervisor, you’ll be essential to our day-to-day golf and retail operations, ensuring that guests, members, and team are assisted with check-ins, tee sheet processing, equipment hire, rentals, and more.

Existing within a dynamic team, this exciting role offers unmatched golf opportunities, access to our Championship Links Golf Course, the freedom to improve your golf game, and a community of welcoming like‑minds eager to lend a helping hand.

As our Golf Retail Assistant, you’ll be:

• Continuously demonstrating a deep respect for our team, guests, members, owners, property, and wider natural environment.
• Ensuring all hire equipment is labelled, stored correctly, and in good working order for guest, member, and team use.
• Processing tee sheets and receiving and inputting booking requests accurately into our golf management system.
• Checking golfers in and processing payments via cash, card, and room charges, utilising the correct green fee code in addition to additional items such as retail and hire items.
• Supporting the general preparation and administration of golf events, as instructed by our Supervisor and Head PGA Professional.
• Cleaning, labelling, and setting up equipment as per standard operating procedures.
• Ensuring golf clubs, golf balls, push/pull carts, and golf buggies are organised, accessible, and readily available.
• Developing, improving, and supporting our guest services, seeking to go above and beyond to exceed expectations.
• Ensuring that locker rooms are kept clean and tidy at all times.
• Acting as an ambassador of our Another Place – The Machrie brand and fostering a sense of community between our guests, members, and team.

Please note, this is a full‑time role on an Annualised Hour Contract working 40 hours per week.

The skills you’ll be sharing with us:

• Educated to high school level (or above)
• A passion for golf, the golf game, and developing your skills (preferred)
• Computer literacy with experience in Microsoft Office systems
• A comprehensive knowledge of golf and golf rules (desirable)
• Ability to work under your own initiative
• Strong attention to detail and commitment to high‑quality standards
• Hospitality experience within a similar retail/customer‑facing setting (preferred)
• A desire to learn, grow, and develop yourself within a fast‑paced environment
• A flexible schedule approach that adapts to evolving business needs and demands

Additional experience you’ll need:

• Previous experience of island living, or equivalent (desirable).
• A valid clean driving licence, and relevant driving experience.

Life at Another Place – The Machrie

On Islay, The Machrie embraces all‑season island living. With long winters, limited entertainment, and few distractions, it requires an appreciation and resilience for rural life. Due to the hotel’s remote location, you will require a valid driving license and access to a personal vehicle.…