Golf Manager

Golf Manager

You bring your expertise, enthusiasm, and curiosities; and we’ll provide you with a space to play.

• Full Time - Permanent Contract
• £45,000 - £50,000/annum, including TRONC (Tips & Service Charge)
• Onsite Role
• Based at Mad Swans in the South Downs

Full Address: Frith End Road, Blacknest, Hampshire, GU34 4QL

We are experts in our field, committed to creating boundary-pushing social spaces that spark meaningful connections through play in nature.

Mad Swans is a countryside hangout for mavericks. The unruly. The friendship groups you wish you were in. The families you want to hang out with. For evenings that go on forever. And weekends that become folklore. Come for a good time. Come for a long time. Come for a breath of fresh air. Whoever you are. Come as you are.

We understand that there’s more to life than work, which is why our roles are designed to allow exploration, from long-time passions to brand-new intrigues.

We believe that to be interested is to be interesting – that means industry-leading training within and outside of your specified job role. If you have a question, we want to provide you with the tools to answer it. As we make our start in the world, our team need to be able to wear a few different hats, which we treat as an opportunity, allowing you to take considered detours into topics of interest, in the pursuit of a broader, richer perspective.

And out of hours, our guests’ playground is yours too. Enjoy the wide variety of green spaces, and the games they host, at an exclusive rate. You’ll have the opportunity to get involved in all things Mad Swans, from padel lessons to cocktail workshops, after all, we want you to be as excited by our product as we are.

You will primarily oversee the golf operations here at Mad Swans in the South Downs. We have an amazing new golf course designed by Mackenzie & Ebert golf course architects, we have The Swing Barn (Driving Range) and Putt Patch (Mini Golf).

The key duties and responsibilities of this role will include:

• Acting as a Mad Swans ambassador for golf, actively encouraging participation and creating a fun, welcoming atmosphere
• You will primarily oversee the Golf Team, and everything runs smoothly within the Golf Department
• You will also oversee the Padel Tennis and Pickleball courts as well as The Shop
• Assisting with guest enquiries and act as a key point of contact for guests interested in Golf, The Swing Barn or Putt Patch
• Overseeing the Golf, The Swing Barn and Putt Patch sections and ensure we deliver an excellent level of guest service
• Assisting with new bookings and changes
• Issuing and collecting golf clubs, putters, drivers, irons, golf balls and any sports equipment to guests
• Overseeing the Golf Buggies when they are hired out, ensuring DISCLAIMERS are completed before Golf Buggies are used and charge them up on a daily basis
• Ensuring all golf clubs putters, drivers, irons, golf balls and sports equipment are looked after, stored appropriately and replaced when required
• Ensuring Swing Barn and Putt Patch are clean, tidy and well presented at all times
• Review daily bookings, lessons, societies and events for guests in Swing Barn and Putt Patch
• You will act as a Duty Manager for both the Sports Department (Golf, Padel Tennis, Pickleball & Retail) and also for the whole site at certain times of the week.
• Proactively manage the Golf & Sports Team
• Responsible for compliance and health and safety within the sports areas as well as the retail shop
• Work closely with the General Manager and Head of Golf, driving revenue and proactively leading cost control measures to achieve Sports profit and loss budgets
• Create and manage the rotas for the Sports department, ensuring all areas of the…