Road Freight Operations Coordinator​/Freight Forwarding Coordinator

Road Freight Operations Coordinator / Freight Forwarding Coordinator

Location: Birmingham, Coleshill, UK.

We are working with an established freight forwarding and logistics company seeking a Road Freight Operations / Freight Forwarding Coordinator to join their Birmingham-based team.

This role focuses on European road freight import and export operations, supporting customers across Western Europe. The Birmingham office operates with a close-knit, experienced team and offers a hybrid working environment after probation

Salary & Benefits

• Salary range: 30,000 - 40,000, dependent on experience
• Permanent role, Monday to Friday, hybrid working (after probation)
• Annual Christmas bonus
• NHS cash plan
• Contributory pension scheme
• Death in service benefit (5x salary)
• Holiday allowance starting at 20 days, increasing to 25 days with service
• Supportive SME environment with strong staff retention

Role Overview

The successful candidate will manage end-to-end road freight import and export shipments, coordinating movements across Western Europe. You will liaise with customers, hauliers, and internal teams to ensure smooth and efficient freight forwarding operations, with a strong focus on service and reliability.

Key Responsibilities

• Coordinate road freight import and export shipments across Western Europe
• Manage day-to-day freight forwarding operations from booking through to delivery
• Liaise with customers, hauliers, and overseas partners
• Prepare and manage operational documentation
• Monitor shipments and proactively manage delays or issues
• Work closely with customer service and customs colleagues

Experience & Skills

• Good understanding of European road freight import/export
• Strong organisational and communication skills
• Comfortable working in a fast-paced, office-based environment
• Italian or French language skills would be beneficial but are not essential

Please apply with an updated CV.