Customs Brokerage

Customs Brokerage Associate

Solihull / Birmingham

Salary: £30,000 - £35,000 + excellent benefits | Hybrid working

An established international logistics organisation is seeking an experienced Customs Brokerage Associate to join a high-performing customs and freight team in Solihull. This is an excellent opportunity for a customs professional with strong Cargo

Wise1 (CW1) experience who is looking to develop their career within a stable, forward-thinking environment.

As a Customs Brokerage Associate, you will play a key role in managing import and export customs processes, ensuring compliance with regulations while delivering outstanding service to clients and internal stakeholders.

• Managing customs entries and clearance processes from start to finish
• Interpreting and applying import/export legislation and regulations
• Liaising with customers, freight teams and external authorities
• Identifying opportunities to support client growth and operational efficiency
• Delivering accurate, timely and compliant customs documentation

You will be an experienced customs professional with a strong technical foundation and the ability to work effectively in a fast-paced environment.

• Minimum 5 years' experience in a customs clearance role
• Strong knowledge of UK import/export procedures and regulations
• Cargo
  
  Wise1 experience (Certified Operator/Specialist highly desirable)
• Excellent communication, problem-solving and organisational skills
• Ability to work under pressure while maintaining accuracy and quality
• Strong work ethic, attention to detail and team-focused approach

• Analytical and technically minded
• Confident decision-maker within your area of expertise
• Comfortable working within established systems and processes
• Collaborative, adaptable and solutions-focused

• Office-based for the initial 3-6 months during training and onboarding
• Hybrid working model thereafter (60/40 split)
• Monday-Friday, 37.5 hours per week (some flexibility required to meet operational needs)

• £30,000 - £35,000 per annum
• 24 days holiday + bank holidays (increasing with service)
• Generous employer pension contribution (7.5%)
• Death in service cover
• Wellbeing and employee assistance programme
• Online GP access
• Salary sacrifice benefits (pension, tech, cycle-to-work, childcare support)
• Eye care scheme
• Long service and performance awards
• Free on-site parking