Transport Support Assistant

• Less than 2 years of experience (Entry level)
• BTEC Higher National Diploma, Diploma of Higher Education
• Transportation

Posted on 01/05/2026

Newrest is a thriving industry to be involved in with excellent career prospects. The role will liaise with colleagues, in particular drivers and team managers to assist with the loading and offloading of carts, conducting security checks whilst ensuring efficiency and securely protocols are always followed. You will play a vital part in getting aircraft ready for take-off, before passengers even board.

Rate of Pay: £14.76 perhour, plus flat rate overtime

Shift: 5 On 3 Off, rolling roster

Hours: Various start times, you must be able to work all shifts on rotation

Mandatory: UKManual driving licence - less than 6 points ideally

You must be flexible to work shifts as operations run seven days a week requirement (including evenings and public holidays), you will be required toextend shifts depending on airside operational requirements.

Please note that as this position is in the aviation industry your offer would be subject to security clearance – this requires a 5-year employment reference check. If you are invited to an interview, we would request that youbring a copy of your HMRC employment history.

We are looking for candidates that can commit to this role on along-term basis, as such candidates must have under four references and havethe permanent, unrestricted right to work in the UK.

• Cash back Scheme with over £600 towards Dental, Optical and many more everyday expenses.
• Employee Discounts (also open to friends and family).
• Plus, manymore benefits

• Loading and unloading catering equipment, carts, and supplies to strict time frames.
• Preparingtrolleys and orders accurately for outbound flights.
• Workingairside around aircraft while following aviation safety and security rules.
• Supportingdrivers and operations teams to meet on-time departures.
• Carry out primary security checks of theairline equipment in accordance with both CAA and DfT regulations.
• Carry out vehicle security searches in accordance with both CAA and DfT regulations.
• Effectively fillrequisitions and load airline food and catering supplies inside delivery trucks.
• Ensure drivers are provided with all catering components for each flight on time.
• Assist in the catering and de-catering of all aircraft as instructed by block plans andallocator.
• Ensure aircraft arecatered following correct galley plan for that aircraft.
• Ensure all cateringand de-catering is completed on time and following current SLA’s.
• Ensure all inboundcatering and equipment is moved from the trucks into the wash and pick and packdepartment.
• Utilise effectivecommunications to minimise delays and resolve problems.
• Pack carts/ Production trollies to the required standard and in accordance with passenger volumes.
• Ensure production and off Dock schedules are met.
• Support other departments and teams when and where required to maintain production/dispatchschedule.
• Ensure that all products and equipment meet the required standard before leaving the unit and stock is rotated toget maximum shelf life both in the Dispatch and in the unit.
• Support other departments and teams when and where required to maintain production/dispatchschedule.
• Adhere to Unitsafety measures in place, inflight services security compliance and clean asyou go standard.
• Report allaccident/hazards/near misses, in your area in line with Newrest requirements.
• Ensure you understand, comply and abide by any new or amendments to policies, processes orworking practices.
• Any other duties as requested by your manager.
• Valid UKManual Driving licence (less than 6 points).
• Physically fit, able to Lift and/or push approximately 50lbs and work in diverse temperatures.
• Able to multi-taskand work under pressure
• Excellent communication, teamwork and customer service skills.