Passenger Assistant

About The Role

Working Pattern: 4 variable shifts per week over 7 days – 4 to 6 hours per day. Hours can range from 5 a.m. starts to 11 p.m. finishes.

Key Responsibilities:

• Meet and greet arriving, departing, and transferring passengers with restricted mobility (PRM).
• Communicate effectively with passengers and staff.
• Assist PRM passengers at drop-off/pick-up points, airline check-in, airport security, and pre-boarding aircraft.
• Safely assist in the transfer of passengers from aircraft to airport terminal using various equipment.
• Comply with all health and safety regulations.
• Use company equipment responsibly, ensuring all equipment is maintained.

Ideal Candidate:

• Must have the right to work in the United Kingdom.
• Ability to communicate with people and colleagues at all levels.
• Ability to lift passengers in accordance with manual handling guidelines.

Additional Requirement:

You will be required to pass pre-employment screening, including five years of employment referencing.

Equal Opportunity Employer Statement:

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.