Sea Freight Forwarding Operator

Our client is an International Global Freight Forwarder, specialising in the Far East, USA markets. Offering import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.

Now due to expansion we are now recruiting for an Ocean Freight Export Operator to join the team at the Birmingham location, working in the sea freight forwarding department

Your role will involve:
Developing and building relationships to ensure a high level of customer service is provided to customers
Ensure sea freight is moved on time with all the necessary documentation
Arrange haulage with shipping lines
Ensure all freight is invoiced and checked prior to dispatch
Ensure all relevant documents are on hand as required
Ensure requests and queries are resolved and actioned quickly and efficiently
Communicate with overseas agents, customers and suppliers in a clear precise manner
Use customer ERP and SAP systems as and when required

In order to apply you will have:
Experience of Ocean freight forwarding
Used to working under pressure to meet fixed deadlines
Strong numerical and commercial skills
Excellent written and verbal communication skills
Excellent attention to detail
Excellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise - preferable)
Proactive, team worker with excellent time management and organisation skills
Enthusiastic, flexible, and self-motivated
Ideally a dangerous good background

Package and Benefits:
Salary Circa 30,000 to 34,000, dependent upon experience
Bonuses twice a year
Pension
22 days holiday to start
Working Hours are Mon - Fri 8.30am-5pm, office based.
Rewards and Discounts
Heath care plan
Cycle to work scheme
Social events
Free Parking
Plus more