Airport Ground Services Operator Team Leader

Airport Ground Services Operator Team Leader | Circa £33,700 + excellent benefits | Permanent | Onsite | Gamston (Retford) Airport

We’re looking for an Airport Ground Services Operator Team Leader to join the team at Gamston Aviation Limited. This is a hands-on, operational leadership role where you’ll help ensure the smooth, safe and efficient running of the airport on a day-to-day basis.

You’ll supervise and support the AGSO team, help deliver excellent service to pilots, passengers, airfield users and tenants, and play an important role in maintaining safe airside operations. Working closely with the Airport Manager and wider airport team, you’ll help ensure activities are carried out in line with local procedures, CAA requirements and the airport’s safety standards.

As the Airport Ground Services Operator Team Leader, you ll:

• Take responsibility for the provision of an Emergency Response as SAFO (Senior Airport Firefighting Officer), including leading training of new recruits on hot fires, pump and appliance operation and rescue operations.
• Lead and support the AGSO team in the delivery of safe and efficient airport operations.
• Lead daily airfield activities, ensuring compliance with operational and safety standards.
• Lead and participate with aircraft ground handling, tugging aircraft, runway inspections, fueling aircraft and airfield maintenance activities.
• Manage team rosters, training and development including an annual goal and review process
• Foster a positive, safety-focused culture and deliver excellent customer service to airport users and visitors.

Skills & experience that will set you up for success in this role:

• Experience in an emergency response team (Airport, Ambulance, Fire Service or Police service)
• Experience in Aviation, airfield, ground operations or other safety-critical environment.
• Previous team leadership or supervisory experience.
• Experience with rota and resource management
• Strong communication, organisation and interpersonal skills.
• Ability to remain calm and make decisions under pressure.
• A proactive, flexible and customer-focused approach.
• Full UK driving license.

This role is based on-site, at Retford Gamston Airport, Nottinghamshire DN22 0QL
.

Research tells us that men are more likely to apply to jobs if they meet only 60% of the criteria, whereas women often hesitate or don't apply unless they meet all of the criteria. This difference in application behaviour can contribute to the gender gap in career advancement and opportunities.

We know the perfect candidate doesn t exist!
If you think you have what it takes but don t tick every box, we d still encourage you to apply - it could be a perfect fit!

Salary - Circa £33,700 dependent on skills & experience.

• 10% non-contributory pension
• 22 days holiday (increasing by 1 day each year up to 27 days) + public holidays
• Group Life Assurance (equal to 4 x basic salary)
• Salary Sacrifice schemes (cycle to work, home & tech scheme)
• Enhanced and competitive parental leave for all parents, regardless of gender or family structure
• Moneyhealth’s Financial Coaching & Wellbeing Platform
• Health Cash Plan (cash back on eligible medical treatments)
• Reward & Recognition Programme

When we work

You’ll join a 2-week shift pattern, based on 4 shifts on and 4 shifts off, covering the Airport opening hours:

• 07:30 to 18:00 Monday to Friday
• 08:30 to 18:00 Saturday/Sunday and Bank Holidays (including overtime pay)

What we do

At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security and repair. With an on-site Crash Laboratory, Repair Technology Centre and Training Academy, our research expertise is driving some of the very latest automotive developments in technology, materials and standards in this fast moving and highly technical industry.

Our Gamston facility is one of the UK’s leading sites for active safety, trialling and assessing the latest crash avoidance and driver assistance technologies.

As an organisation that believes a strong set of Values are key to our organisational success and a sense of belonging for all colleagues, we ask that…