Community Transport Minibus Driver & Passenger

Location:Corwen / Llangollen and Dee Valley

Reporting to:Transport Co-Ordinator/ Operations Manager or senior Manager

Responsible for:Safe transport, care and welfare of passengers; safe driving practices; vehicle safety and security

Hours of Work:35 hours per week, 52 weeks per year with flexibility of hours to meet the business needs.

Monday to Friday: 09:00–16:30 with a 30-minute unpaid break each day.

Salary / Rate of Pay:Scale 2.3; £13.62 per hour (35 hours per week; annual gross salary £24,788.40).

Employer Pension Contribution:3% employer pension contribution.

Contract Type:Funding-dependent, fixed-term contract for 2 years from the date of appointment.

Probationary Period:3-month probationary period. Requests for annual leave during the probationary period will normally only be approved in exceptional circumstances and subject to operational requirements.

Additional / Prerequisite Conditions:

• Full manual driving licence held for at least 2 years, with D1 entitlement essential for minibus driving.
• Previous experience in a customer-facing role.
• Satisfactory Enhanced DBS check, with eligibility for this level confirmed against the role duties.

Purpose of Role: To provide a professional, safe and reliable community transport service, undertaking both Driver and Passenger Assistant duties according to operational need. The postholder is responsible for safe vehicle operations and for the care, dignity, welfare and appropriate supervision of passengers throughout their journey.

Help us make a difference in our community!

Are you caring, reliable and friendly, and do you enjoy driving and helping others? Join SDCP to provide safe, reliable and accessible transport for people across our local communities.

Your responsibilities will include

• Drive community transport vehicles safely and responsibly.
• Help passengers board, travel and leave vehicles safely.
• Provide friendly, respectful assistance to passengers with varied support needs.
• Complete daily vehicle safety checks and maintain accurate records.
• Support community transport activities alongside colleagues and volunteers.

What we’re looking for

• Full manual driving licence held for at least two years, with D1 entitlement essential for minibus driving.
• Friendly, patient and compassionate approach.
• Good communication and customer service skills.
• Reliability, flexibility and commitment to passenger safety.
• Willingness to undertake relevant training.

Previous passenger-support or community transport experience would be an advantage.

• Promote SDCP’s aims and values and contribute to continuous service improvement. Undertake other reasonable duties compatible with the nature and level of the post. See the Role Review section below.

• Work collaboratively with colleagues, volunteers, passengers, families, carers, schools and service contacts. Undertake either Driver or Passenger Assistant duties as service needs require, attend relevant meetings and training, and provide reasonable cover for colleagues where duties are appropriate to the postholder’s skills, competence and level of responsibility.

• Follow SDCP safeguarding, Health and Safety, Data Protection, Equal Opportunities and community transport procedures. Maintain accurate operational records, protect confidential information, and report accidents, incidents, safeguarding concerns, passenger changes and other significant issues promptly through the appropriate channels.
• The successful applicant will be required to undertake a satisfactory Enhanced DBS check, including the relevant barred list check(s) where applicable, in accordance with the responsibilities of the role. This requirement applies to any additional duties or…