Warehouse & Administration Coordinator

Working across both warehouse operations and office administration, you will play a key role in ensuring the efficient receipt, storage, and dispatch of goods, while maintaining accurate records and supporting a range of administrative activities. This varied role offers a balance of hands‑on and desk-based responsibilities, making it ideal for someone who is adaptable, detail‑oriented, and enjoys working in a fast‑paced environment.

• Receive, inspect, and accurately process incoming deliveries, ensuring all goods are checked against delivery documentation.
• Pick, pack, and dispatch customer and supplier orders in accordance with company procedures and service standards.
• Maintain a safe, clean, and well‑organised warehouse environment, adhering to all Health & Safety requirements.
• Accurately label, store, and locate stock to ensure effective inventory management and stock control.
• Safely load and unload vehicles, reporting any damages, shortages, or discrepancies promptly.
• Process and maintain accurate warehouse records, including goods-in documentation, dispatch records, and stock movements.
• Update stock systems, databases, and spreadsheets accurately and in a timely manner.
• Liaise with suppliers, couriers, and internal stakeholders via telephone and email to resolve queries and coordinate deliveries.
• Support purchasing and finance processes by assisting with order raising, invoice processing, and associated documentation.
• Respond to incoming calls and email enquiries professionally, providing timely and effective support.
• Provide general administrative support to the wider team as required by the line manager.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance warehouse and administrative processes.

• Experienced within a warehouse, logistics, distribution, or supply chain environment.
• Proficient in Microsoft Office applications, particularly Word, Excel, and Outlook, and confident using stock control or warehouse management systems.
• Highly detail-oriented, with a proven ability to maintain accuracy when handling stock, data, and documentation.
• A confident communicator with strong verbal and written communication skills.
• Well organised, with the ability to prioritise workloads and manage multiple tasks effectively in a fast‑paced environment.
• Physically capable of undertaking manual handling activities as part of daily operations.
• Adaptable and flexible, able to balance hands‑on warehouse duties with administrative responsibilities.
• A dependable team player who takes ownership of their work and supports colleagues to achieve shared goals.
• Proactive in identifying, escalating, and resolving issues, including stock discrepancies, safety concerns, and administrative queries.
• Experienced in a role combining operational and administrative responsibilities (desirable).
• Qualified to operate a forklift truck, with a valid licence (desirable but not essential).
• Knowledgeable about warehouse Health & Safety regulations and committed to maintaining a safe working environment.

• 25 days annual leave, plus bank holidays, we also offer a holiday buying scheme
• An additional day off to celebrate your Birthday
• Family is massively important to us, so we have a broad range of family‑friendly working policies in place, including enhanced maternity, paternity, and adoption leave
• Company Pension scheme
• All employees are covered by our Life Assurance policy whilst working  feel it’s important to offer protection for your family and loved ones in such a situation and to support this we offer life assurance cover which pays a lump sum equivalent either twice or four times your annual salary
• A big staff discount – naturally. Because we…