Community Health Services Specialist

The current vacancy is in Ukiah, CA with Social Services to provide application assistance and navigation to the community for Medi-Cal Cal Fresh, CalWORKs and other benefit programs.

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur.Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium.

Under direct supervision at the entry level and general supervision at the journey level, performs a variety of paraprofessional functions in support of social services, mental and public health professionals; serves as a vital link between communities and clients to improve family functioning, health, children and adult services; relieves professional staff of the more routine duties; performs ongoing assessment and case management;

provides direct training and/or counseling for clients on a variety of issues; performs related duties as assigned.

Bilingual English/Spanish encouraged to apply.Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600.

Duties may include but are not limited to the following

• Perform or assist with case management and coordinate services for clients including referrals to necessary medical, educational, social, preventative, and vocational rehabilitation services.
• Act as a liaison between staff and families by helping families set up appointments for a variety of social and health services and providing interpretation services between families and staff; calls to continue follow-up plans recommended by staff.
• Provide outreach services; engage clients in enrolling in health and social service programs; provide information on community resources, referrals; link clients to agencies and providers, and other community networks.
• Make appropriate referrals to community resources after assessing client needs and following up to assess progress; advocates and collaborates with local agencies with the purpose to speed up process for obtaining services. Ensure information for services provided, payment methodology, benefits, etc. is related to clients and determines eligibility. Determine client needs as appropriate.
• Coordinate and conduct routine home visits in order to assess families in crisis and determines appropriate intervention/referrals; provide parenting and/or household management skills training, etc.
• Update client demographic/financial information as necessary; advocate on behalf of clients; monitor service delivery and presents client assessments to professional staff.
• Translate / interpret information as necessary; serve as an outreach worker in contacts with the non-English speaking community.
• Process and complete applicable forms; perform telephone or in-person intake interviews; prepare and mail letters of reminder; schedule client appointments; answer questions; maintain applicable client records.
• Track and report grant expenditures for residential treatment, working with counselors and treatment providers, assist clients in finding suitable residential treatment programs; monitor certificate compliance, maintain resource catalog and daily bed assessments.
• May monitor service delivery and report on individual client's progress.
• May supervise visits between parents and children and/or provides occasional/emergency child care services.
• May arrange and/or provide transportation services to and from appointments related to service programs.
• May write chart notes in accordance with professional standards, state regulations and department protocol, and ensure proper filing either by filing or by providing to proper staff for filing.
• Take part in various group meetings and program planning meetings by participating/leading discussions, retrieving and returning files, copying educational materials, tracking attendance, etc.
• Provide clerical support for department such as backup receptionist or other positions; answers all…