Crisis Worker

Job Details:

Job Location:

Crisis Office
- Ukiah, CA, Position Type:
Full Time, Education Level: Associate's Degree, Salary Range: $27.30 - $31.40

Hourly,

Travel Percentage :
Personal Vehicle Use,

Job Shift: Any, Job Category:
Nonprofit
- Social Services,

Job Title:

Crisis Worker

Department:
Crisis Response Services

Location:

Ukiah, CA

Status:
Full-Time, 3/4-Time, Part-Time, On-Call positions available, Non-Exempt

Hours:

0-40 hours per week

Salary: $27.30-$31.40 per hour (DOE) / Additional Differentials Must Qualify

Open Date:
March 1, 2026

Close Date:
Open until filled

$1,000 Sign-On Bonus:
The sign-on bonus is paid in two installments: $500 upon hire into the Crisis Worker position and an additional $500 after successfully completing six months of employment.

Certification Requirement: A valid 5150 Certification is required prior to being classified as a Crisis Worker.

Pay Differentials Offered (must qualify through testing or verification):

• Language Translation - Bi-cultural Spanish: $1.00 per hour
• Bimodal Bilingualism - ASL Sign Language: $1.00 per hour
• Bimodal Multilingualism - ASL Sign Language: $2.00 per hour

Provides urgent crisis de-escalation, assessment, and linkage services to Mendocino County consumers during a crisis intervention. Works under the direction of the Program Manager to provide short-term, strengths based, safety focused intervention that is individualized to client current need. Services will be aimed at stability and linkage. Ability to provide in-the-moment coaching, problem-solving, coping, skill development, safety planning, and crisis intervention.

Immediate response to emergency referrals.

• Responds to incoming crisis calls through the 24/7 RC3 Hotline and Mendocino County Access Line, providing timely and effective support. When necessary, delivers rapid in-person response to emergency referrals within 20–40 minutes.
• Effectively de-escalates high-risk situations, prioritizing and ensuring the safety of all individuals involved.
• Performs counseling and psychotherapy services, including crisis intervention, one-on-one client engagement, problem identification, and goal-oriented support.
• Conducts comprehensive evaluations and assessments to determine the need for involuntary hospitalization under 5150/5585 criteria and, when appropriate, completes the required legal documentation to initiate holds.
• Maintains the ability to rescind or invalidate holds with appropriate supervisory approval.
• Coordinates placement by securing inpatient psychiatric beds and arranging safe and timely transportation for clients requiring hospitalization.
• Accurately documents all crisis and service-related contacts, including detailed records of interventions and outcomes, in accordance with agency and regulatory standards.

• MHRS I:
  Associate's Degree & 6 years experience in a mental health-related field.
• MHRS II:
  Bachelor's Degree & 4 years experience in a mental health-related field.
• MHRS III:
  Master's Degree & 2 years experience in a mental health-related field.

Experience must include direct work with individuals diagnosed with Severe Mental Illness (SMI) and/or those with comorbid conditions involving SMI.

• Certification Requirement: A valid 5150 Certification is required prior to being classified as a Crisis Worker.
• Must pass a clear background check with DOJ & FBI.
• CPR and First Aid Certified.
• TB Exam and Physical at the time of employment.

This position requires the use of a personal vehicle for business purposes and on-call rotation.

• Driving is a required function of this position. Employees must use a personal vehicle that meet all agency requirements, including maintaining…