Integrated Services Coordinator II

The current vacancy is in Ukiah with Public Health - Women, Infants and Children. The Integrated Services Coordinator II will be required to complete CDPH/WIC Nutrition Assistant certification in order to provide nutrition counseling on a day-to-day basis. This position will also provide customer service, support and resources to clients, and determining family's eligibility for the WIC program. Bilingual English/Spanish skills are preferred.

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur.

Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium.

Under general supervision, performs moderate to complex support functions in Health Services. Serves as a vital link between communities and health services to promote health among individuals, families, and groups who lack access to adequate care; determines client financial or medical eligibility for related programs; and may provide childcare service. Relieves professional staff of the more routine duties; offers transportation assistance, performs ongoing assessment and case management, processes documents, manages records, and assists with educational materials.

Can serve as a bilingual interpreter. Certain assignments will require immediate supervision by a licensed professional.

Bilingual English/Spanish encouraged to apply.

• Provide assistance and support services to clients and licensed/registered health services staff.
• Assist with case management and coordinate services for clients including referrals to necessary medical, education, social, preventative, and vocational rehabilitation services.
• Assist in developing immediate solutions to emergency problems and expediting delivery of needed services, may conduct very limited basic health screening and assessments such as weighing, measuring, and taking vital signs.
• Make appointments, keep records, gather data, write reports, and interview clients
• Act as a liaison between staff and families by helping families set up appointments for a variety of social and health services and providing interpretation services between families and staff; call to continue to follow-up plans recommended by staff.
• Process and complete assessment and intake forms; determines initial eligibility for program(s); and continue to determine eligibility as required.
• Arrange or coordinate transportation for clients to and from appointments or programs. May include supporting clients at provider or community services appointments.
• Assist with preparation of group meeting, including gathering and/or preparing documents, agendas, reading material and appropriate audio-visual materials.
• Provide childcare, including providing a stimulating environment for children while parents are in group meetings; planning, budgeting, and preparing nutritional meals/snacks; noting any developmental needs a child may have; discussing with parents and client’s counselor; ensuring files are updated with immunization records, etc.
• Answer incoming calls and greet visitors and the public; provide customer services and support; respond to inquiries and/or directs individuals to the appropriate area or assist them with information, providing applications, or answering questions.
• Track and report grant expenditures and deliverables, ensure compliance with grant requirements.
• Work with counselors and treatments providers, assist clients in finding treatment programs; provide tracking and monitoring of…