Visitor Assistant

Overview

Title:

Visitor Assistant

Location:

Stott Park Bobbin Mill, Finsthwaite, near Ulverston, Cumbria, LA12 8AX

Salary: £12.90 per hour / 6 hours per week / Fixed term contract until 31st December 2026

Job type:
Fixed Term Contract

We are looking for a Visitor Assistant to join us at Stott Park Bobbin Mill working 6 hours per week.

You will provide a warm welcome to visitors, support the existing team at Stott Park in caring for the mill and its collection of tools and machinery, and on occasion provide access for contractors and other visitors.

No history background? No problem. What is important is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.

• The opportunity for career progression within the heritage sector in retail, food and beverage or general management
• Opportunities to go to some of our great live music and history events
• Free access to all English Heritage sites for you, and up to 6 friends and/or family members
• 25% discount in our shops and cafes
• Enhanced maternity/paternity/shared parental leave
• 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
• Options to buy additional leave
• Matched pension contributions up to a maximum of 10%

Everybody's welcome at English Heritage. We are looking for every type of person with every kind of skill and experience, and we are committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First-aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

You can find out more about us here:  and meet some of our people and hear about why they enjoy working with us:

If you would like to talk to us before you apply e.g. about workplace adjustments or working patterns, please contact Elanor Johnson, Volunteer and Engagement Manager on or elanor.joh No agencies please.

You will need to refer to the following documents when completing your application.