Sales Assistant

Employer Leisure Lakes Bikes Job reference 35697

Emp Location Ulverston, Cumbria Salary range DOE Job added 5 October 26 Final date for applications n/a

We are a family-run cycle retailer with stores nationwide and a thriving e-commerce operation. Proud to be one of the UK’s leading cycling retailers, we have built our reputation on exceptional customer service, earning a 5-star Trustpilot rating and the loyalty of cyclists across the country.

We offer an extensive range of mountain bikes, road bikes, and e-bikes from the world’s leading brands, alongside clothing, accessories, and equipment. Our expert workshop teams provide professional servicing and repairs, ensuring we support our customers at every stage of their cycling journey.

Passionate about cycling and committed to excellence, we’re always looking for enthusiastic individuals to join our growing team and help deliver the outstanding experience our customers have come to expect.

Are you passionate about cycling and looking to start or develop your career within the cycle industry?

As a Sales Assistant, you will play a key role in delivering excellent customer service and supporting the day-to-day operation of our store. You will be working on a busy shop floor, assisting customers with product advice, answering questions, and helping riders find the right solutions for their needs.

• Providing outstanding customer service and product knowledge
• Operating our workshop diary and booking system
• Using the EPOS till system
• Managing stock and assisting with stock takes
• Liaising with manufacturers and suppliers
• Undertaking general shop duties to support the smooth running of the store

• Proactive and hard-working
• Computer literate
• Passionate about cycling and the cycling industry
• Professional, courteous, and customer-focused
• Able to work effectively as part of a team

At Leisure Lakes Bikes, we are committed to treating everyone with respect and dignity. We expect all team members to uphold these values when dealing with customers, colleagues, and suppliers.

• Competitive rates of pay (dependent on experience)
• 28 days’ paid holiday per year
• Generous staff discounts
• Access to our Cycle to Work scheme
• The opportunity to work with some of the best brands and products in the cycling industry

Our Ulverston store operates Six days per week (Closed Sundays) with trading hours typically ranging from 9:30am to 5:30pm. Successful candidates must be flexible and available to work across these operating hours, including weekends and peak trading periods.

If you have the relevant experience and a genuine passion for cycling, we’d love to hear from you!