Help Desk Support
Job in
Umatilla, Umatilla County, Oregon, 97882, USA
Listed on 2026-10-28
Listing for:
Experis Technology Group
Full Time
position Listed on 2026-10-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Our client, a dynamic organization in the technology sector, is seeking a Help Desk Support to join their team. As a Help Desk Support, you will be part of the IT Support Department supporting the technical needs of end users. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a customer-focused attitude, which will align successfully in the organization.
Job Title: Help Desk Support
Location: Boardman, OR, Umatilla, OR, Hermiston, OR
Pay Range: 25.50-2.00/hr
What's the Job?- Provide first-level (Tier
1) technical support for hardware, software, and network-related issues - Diagnose and troubleshoot problems with desktops, laptops, printers, and mobile devices
- Install, configure, and maintain operating systems and standard business applications
- Respond to help desk tickets, phone calls, and email requests in a timely manner
- Support user account setup, password resets, and access management
- Associate’s degree in Information Technology or related field (or equivalent experience)
- CompTIA A+ certification preferred or in progress
- Basic understanding of computer hardware, operating systems (Windows/Mac), and networking concepts
- Familiarity with common software applications (Microsoft Office, email systems, ticketing tools)
- Strong problem-solving and communication skills
- Opportunities to develop your technical skills and grow within the organization
- Supportive work environment that values diversity and inclusion
- Chance to work with a talented team committed to excellence
- Engaging projects that challenge and enhance your expertise
- Recognition for your contributions and dedication
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
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