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Customer Service Representative; German + English – On-Site | Umhlanga

Job in Umhlanga Rocks, 4319, South Africa
Listing for: Lingo-nova
Full Time position
Listed on 2026-03-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Position: Customer Service Representative (German + English) – On-Site | Umhlanga *

Customer Service Representative (German + English) – On‑Site | Umhlanga, South Africa

Location: Umhlanga (Durban area), South Africa

Work Model: On‑Site

Start Dates:

  • 30 April 2026
  • 30 June 2026
  • 31 August 2026
  • 31 October 2026

Salary: R20,000 – R25,000 per month + Benefits

About

The Role

We are looking for German‑speaking Customer Service Representatives to join an international team in Umhlanga. This role involves supporting customers in a 24/7 operational environment, delivering high‑quality service and ensuring customer satisfaction.

Working Schedule
  • 24/7 rotating shifts
  • Flexibility required for night shifts, weekends, and public holidays
Responsibilities
  • Provide customer support via phone, email, and chat
  • Handle inquiries, complaints, and service‑related issues
  • Ensure accurate documentation of cases
  • Maintain service quality and performance standards
  • Deliver a positive and professional customer experience
Requirements
  • Fluent German (C1–C2)
  • Good command of English (B2+)
  • Matric / Grade 12 qualification (mandatory)
  • Strong communication and problem‑solving skills
  • Willingness to work rotational 24/7 shifts
Relocation Support
  • 1 × local flight to Durban prior to start date
  • 20 nights of accommodation covered (at a location selected by the company)
Whats Offered
  • Competitive monthly salary: R20,000 – R25,000
  • Relocation support package
  • International work environment
  • Career growth opportunities

If you are customer‑focused and ready for an exciting international opportunity in South Africa, this could be your next career move!

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