Customer Service Representative; German + English – On-Site | Umhlanga
Job in
Umhlanga Rocks, 4319, South Africa
Listed on 2026-03-02
Listing for:
Lingo-nova
Full Time
position Listed on 2026-03-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Customer Service Representative (German + English) – On‑Site | Umhlanga, South Africa
Location: Umhlanga (Durban area), South Africa
Work Model: On‑Site
Start Dates:
- 30 April 2026
- 30 June 2026
- 31 August 2026
- 31 October 2026
Salary: R20,000 – R25,000 per month + Benefits
AboutThe Role
We are looking for German‑speaking Customer Service Representatives to join an international team in Umhlanga. This role involves supporting customers in a 24/7 operational environment, delivering high‑quality service and ensuring customer satisfaction.
Working Schedule- 24/7 rotating shifts
- Flexibility required for night shifts, weekends, and public holidays
- Provide customer support via phone, email, and chat
- Handle inquiries, complaints, and service‑related issues
- Ensure accurate documentation of cases
- Maintain service quality and performance standards
- Deliver a positive and professional customer experience
- Fluent German (C1–C2)
- Good command of English (B2+)
- Matric / Grade 12 qualification (mandatory)
- Strong communication and problem‑solving skills
- Willingness to work rotational 24/7 shifts
- 1 × local flight to Durban prior to start date
- 20 nights of accommodation covered (at a location selected by the company)
- Competitive monthly salary: R20,000 – R25,000
- Relocation support package
- International work environment
- Career growth opportunities
If you are customer‑focused and ready for an exciting international opportunity in South Africa, this could be your next career move!
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