Customer ServiceInside sales

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off

We are a commercial printing company with offices in East and South Bay. We are looking for someone who is talented, witty, and can think on their feet—someone ambitious and eager to learn. Business sales experience is preferred but not required; we value talent and willingness to learn, and we will invest in your growth if you invest in yourself.

We pride ourselves on quality over quantity, loyalty, dedication, perseverance, and high moral standards. We expect the same from our team.

We are seeking to support our inside sales team. Experience is not mandatory, but the ability to communicate concepts clearly and simply is essential. The candidate must have:

• Knowledge of Microsoft Word, Outlook, and Excel
• High school diploma or G.E.D. equivalent
• Excellent customer service and communication skills
• Ability to work under deadlines and as part of a team
• Strong research skills to quickly find key information
• Effective time management and independence
• Ability to read, understand, and respond to emails appropriately
• Problem-solving skills and flexibility
• Attention to detail and accuracy
• Organizational skills and self-motivation
• Social media proficiency and internet savvy
• Good interpersonal skills and active listening
• Professional demeanor and outgoing personality
• Bilingual in Spanish is a big plus

Job duties include:

• Assisting our sales team during daily meetings
• Responding to emails and phone inquiries with professionalism and clarity
• Providing order assistance and answering client questions
• Updating CRM records and following up with customers promptly
• Maintaining accurate notes and task records